Confirm a collector's hand-in (and when it doesn't match)
Admins count what arrived and confirm. If it's different from what was collected, Yahiv keeps the difference on record with your note.
Before you start
- Owner or Admin (only an admin can confirm).
- 1
Open Hand-ins
Giving → "Hand-ins" tab (or click the hand-in alert). Each waiting hand-in shows who, when, "Cash collected", "Checks" and "They counted".
Hand-ins waiting to be confirmed. - 2
Look at the gifts
Open "The … gifts in this hand-in" to see each name, method, check # and amount.
Each hand-in lists its gifts. - 3
Count the envelope
Type "Cash that arrived" and "Checks that arrived" (they start filled with what was collected).
- 4
Everything matches
Press "Confirm". You see "Confirmed — everything arrived".
Confirmed hand-ins move to the list below. - 5
It doesn't match
Type what really arrived and write what happened in "Note (needed if different)". Press Confirm. You see "Saved with the difference noted" and the hand-in shows "Difference" in red.
- 6
Sort it out
When it's resolved, type "How it was sorted out" and press "Mark sorted out".
Tips
- A pink "They counted" box means the collector's own count was different — talk to them first.
- Confirmed hand-ins move to the "Confirmed" list below. The checks then wait under Deposits.
If something isn't working
"What arrived is different from what was collected (…) — say what happened".
Write a note in "Note (needed if different)" and Confirm again.
"Say how it was sorted out".
Type a short note before pressing Mark sorted out.
"Only an admin can confirm a hand-in".
Ask an Owner or Admin.