Match a Stripe payout to the gifts in it

Stripe sends gifts to your bank in batches, minus its fees. Insights → Payouts shows each Stripe deposit, the gifts inside it and the fees, and flags anything not in Yahiv.

Who does this: Office staff6 steps
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Before you start

  • A Stripe account is connected under Settings → Payment processors.
  1. 1

    Open Payouts

    Open Insights → "Payouts". Below the upload card you see your recent Stripe payouts, newest first.

    Recent Stripe payouts are listed below.
  2. 2

    Find the deposit

    Each payout's title shows the arrival date and amount "to the bank", plus the gross and fees. Find the one that matches your bank statement.

    Date, amount to the bank, gross and fees.
  3. 3

    Look at the gifts

    Each line is one charge: the transaction id, the donor (click to open the gift), the amount and the fee.

  4. 4

    Look for "not in Yahiv"

    A yellow "not in Yahiv" means Stripe charged it but Yahiv has no gift for it — for example a charge made in Stripe's own dashboard. Record it as a gift so your totals match.

    Record a charge that isn't in Yahiv.
  5. 5

    Book the fees

    Use the "fees" figure in the title to record the processing fees in your books.

  6. 6

    Status

    "paid" (green) means it reached your bank. Other statuses mean it's on its way.

Tips

  • Other processors (Sola-Cardknox, NMI, USAePay, Authorize.net…): upload their deposit report instead — see "Upload a processor deposit report".
  • The 10 most recent payouts of each Stripe account are shown.

If something isn't working

A red box with an error from Stripe.

The Stripe connection needs a look. Check Settings → Payment processors, or ask the account owner.

"No Stripe payouts yet."

Stripe pays out a few days after the first charges. Check again later.

Related guides

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Match a Stripe payout to the gifts in it · Yahiv help · Yahiv