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Set up the Zelle inbox with your bank (one time)

Add your Yahiv Zelle address to Zelle at your bank, so the bank's "you received money" emails go to Yahiv.

Who does this: Owners & admins7 steps
Sign in to Yahiv

Before you start

  • The Zelle inbox is turned on with your bank ticked (Settings → Zelle inbox → Save).
  • You can sign in to the bank account that should receive donations.
  1. 1

    Turn it on first

    Settings → Zelle inbox: tick "Turn on the Zelle inbox" and your bank, and Save. The bank's code email is only accepted from the bank you ticked.

    Tick your bank before enrolling.
  2. 2

    Copy your Zelle address

    Settings → "Zelle inbox". Copy the address under "Your Zelle address" (click it to select it all).

    Copy this address.
  3. 3

    Open Zelle in your bank's app

    Sign in to the bank (app or website) and open Zelle settings for the account that gets donations. Look for "Zelle settings", "Manage recipients/ my email" or "Add email address".

  4. 4

    Add the address

    Add the Yahiv address as an email for receiving Zelle. The bank says it sent a verification code to it.

  5. 5

    Find the code in Yahiv

    Within a minute, the bank's email appears in the Zelle inbox (and is forwarded to you). Open Settings → Zelle inbox → "Open inbox" and click the message.

    Everything the address received. The bank's code email shows here.
  6. 6

    Type the code at the bank

    Type the code into the bank app. The address is now enrolled.

  7. 7

    Tell your donors

    Give donors the address. Turn on "Also show it at the bottom of my giving page" under "Showing your Zelle address to donors" if you like.

    Show the address to donors.

Tips

  • Zelle's own network emails (like "enroll to receive your money") are shown and forwarded but never booked as money received — only the bank's own payment emails are.
  • Some banks allow only one email per account. Replacing your old Zelle email with the Yahiv address is fine — the bank still deposits to the same account.

If something isn't working

The code email never arrived.

Check Settings → Zelle inbox → "Refused mail". If your bank's domain is listed there, add it under "Bank not listed? Its email domain", Save, and ask the bank to send the code again.

There's no address, just "The platform's inbound email domain isn't set up yet".

The inbox isn't switched on for Yahiv yet. Contact Yahiv support.

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Set up the Zelle inbox with your bank (one time) · Yahiv help · Yahiv