Late gemach payments and reminders

See every late loan payment in one place, know which checks to deposit this week, and how borrowers are reminded.

Who does this: Office staff5 steps
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Before you start

  • Gemach loans entered.
  1. 1

    Open the gemach

    Chesed & gemach → "Gemach (free loans)". The "Late payments" box counts them.

    The boxes at the top show late payments and checks to deposit.
  2. 2

    Checks to deposit

    "Post-dated checks to deposit (this week)" lists held checks due in the next 7 days with the check number. Deposit them, then mark each one "Paid".

    "Checks to deposit this week" counts held checks due soon.
  3. 3

    The late list

    "Late" lists payments past their date with no check held (and bounced ones), with the borrower and phone.

    "Late" lists payments past their date.
  4. 4

    Automatic reminders

    Three days before each payment with no check held, the borrower gets a text (or an email if no cell): "… gemach: a reminder that payment 3 of your loan, $500.00, is due …".

  5. 5

    Call

    For late ones, call the borrower. If they don't pay, call the guarantors — their phones are on the loan's page.

Tips

  • Reminders aren't sent for payments covered by a held check.
  • Borrowers who asked not to get texts get an email instead (if they have one).

If something isn't working

A borrower didn't get a reminder.

They need a cell (or email) and must not be opted out. Reminders are sent once per payment.

A payment with a held check is late but isn't on the "Late" list.

Payments with a held check show under "Checks to deposit" instead. Deposit it and mark it "Paid" — or "Bounced" if it came back.

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Late gemach payments and reminders · Yahiv help · Yahiv