A gemach repayment check bounced

When a post-dated check from a borrower bounces, mark it "Bounced" so the payment is due again and shows as late.

Who does this: Office staff5 steps
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Before you start

  • The payment had a held post-dated check (its number shows under "Check held").
  1. 1

    Open the loan

    Chesed & gemach → "Gemach (free loans)" → click the loan.

    Find the loan in "Loans".
  2. 2

    If you haven't marked it paid yet

    On the payment's row click "Bounced". You see "Marked as bounced — it's due again". It shows a red "bounced" tag.

  3. 3

    If you already marked it paid

    Click "undo" on that payment (it goes back to "due"), then click "Bounced". Only the last payment recorded on it is taken back; earlier part payments stay.

  4. 4

    It's on the late list

    The gemach page shows it under "Late" with the borrower's phone.

    Bounced payments appear under "Late".
  5. 5

    Collect it

    Call the borrower (or the guarantor). When they pay, click "Paid" on the same row with the new method.

    Call the borrower or a guarantor, then mark it paid.

Tips

  • A bounced payment no longer has a check held, so it can't be "deposited" again by mistake.
  • Bounced payments don't get the automatic 3-day reminder — call the borrower yourself.

If something isn't working

There's no "Bounced" button.

"Bounced" only shows for payments that had a post-dated check held. For a check they handed you later, click "undo" — the payment goes back to due — and note it on the borrower's profile.

I marked the wrong payment as bounced.

Record the money again with "Paid" on that row.

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A gemach repayment check bounced · Yahiv help · Yahiv