Members behind on dues
See every member who owes dues, how much, and send all of them a pay link at once.
Who does this: Office staff4 steps
Before you start
- Membership set up.
- 1
Open the list
Programs → "Membership". Click the "Behind on dues" box.
Click the box to see who's behind. - 2
Read it
The list shows each member, their plan, and "Owes" in orange. "Up to date" means they owe nothing.
- 3
Bill everyone behind
Click "Bill everyone behind". Each one gets an email (or text) with a pay link. The message tells you how many were sent.
One click reminds them all. - 4
Call the rest
Click a name to open the profile, add a note after you call, or set up a payment plan on their dues commitment.
Tips
- "Owed in dues" at the top is the total outstanding.
- Add the person to a call list from People if you want a volunteer to call.
If something isn't working
Some bills "couldn't be sent".
Those members have no email or cell (or asked not to be contacted). Add their details or call them.
A member is listed but says they paid.
Their payment may not be applied to the dues commitment. Open the gift and move it onto the dues commitment.
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