Remove someone's access
When someone leaves, remove their access right away. They're signed out of your organization at once; everything they recorded stays.
Who does this: Owners & admins3 steps
- 1
Find the person
Go to Settings → Team & roles and find their card.
Each person's card. - 2
Click “Remove”
Click the red “Remove” on their card. You see “Access removed”. There's no extra “are you sure?”, so click carefully.
Remove takes away access at once. - 3
Check the log
Settings → Activity log records who removed whom and when.
Every removal is in the Activity log.
Tips
- Everything they recorded stays, with their name.
- Removing them also frees a team login on your plan.
- If they knew a shared password (for example a processor), change it.
If something isn't working
There's no Remove button on someone.
You can't remove the Owner or yourself, and only the Owner can remove an Admin.
I removed the wrong person.
Invite them again. They keep their old password.
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