Texts, calls and how they are billed

Receipts by text, sign-in codes and answers to people who text in are free. Messages you send and gifts by text or phone are billed as part of your Yahiv plan.

Who does this: Owners & admins4 steps
Sign in to Yahiv
  1. 1

    What is free

    Text receipts, sign-in codes, and answers to people who text or call in.

  2. 2

    Messages you send

    Reminders, blasts, one-on-one texts and robocalls are counted each month and billed as part of your Yahiv plan. Your price is set up with you by Yahiv.

  3. 3

    Gifts by text or phone and your own number

    These are part of your Yahiv plan too. Ask Yahiv about the price for your organization.

  4. 4

    See this month

    Settings → "Plan & billing" → "Phone & text — this month so far": number of texts and call minutes so far.

    This month's texts and minutes so far.

Tips

  • Long texts count as more than one text. Keep reminders short.
  • Questions about your price? Email support@yahiv.com.

If something isn't working

The bill is higher than expected.

Look at Plan & billing → Phone & text. Big text blasts are the usual reason. Use Outreach's preview (it shows the cost) before sending.

"Nothing yet this month. Text receipts are always free."

You haven't used anything that costs this month.

Related guides

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Texts, calls and how they are billed · Yahiv help · Yahiv