Your Yahiv plan and billing
See your plan and price, trial days left, the card Yahiv charges, your invoices, and how many people and team logins you use. Every organization's price is set up with Yahiv to fit it.
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Open Plan & billing
Go to Settings → Plan & billing. The top shows your plan — your monthly price and the day of the month you're billed — trial days left, People used of your limit, and Team members used of your limit.
Your plan and usage. - 2
Your price
Yahiv's pricing is tailored to each organization: your monthly price, any limits and your usage prices were agreed with Yahiv. To change them, email support@yahiv.com.
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Phone & text usage
“Phone & text — this month so far” shows texts, calls and similar usage that's added to your Yahiv bill, and past months.
This month's phone and text usage. - 4
Card and invoices
“Card on file” shows the card Yahiv charges. Click “Update card” to put in a new one on Stripe's secure page. “Payments & invoices” lists every charge — click an invoice number to see or print it.
Tips
- Each month's charge is your monthly price plus last month's texts, calls and mailed letters, in one charge with an itemized receipt by email.
- If a payment fails, Yahiv tries again 3 and 7 days later and emails the Owner a link to update the card. After the last try there's a 7-day grace period before Yahiv becomes view-only.
- Free months earned through referrals show here.
If something isn't working
A red bar says “View only: your Yahiv subscription isn't active”.
Update the card on Settings → Plan & billing, or contact Yahiv. Other staff see “Ask your account owner to renew.”
The “Update card” button is grey.
Online card updates aren't switched on for your account yet. Contact Yahiv support.