Why don't I see a part of Yahiv?
Each Yahiv account has its own set of parts (features). If a menu, page or button you expected isn't there, your account may not have that part yet — Yahiv can add it.
- 1
Check your access
Some pages depend on what your login may do. If a colleague sees it and you don't, ask your account owner to check your access under Settings → Team & roles.
- 2
Check Settings → Features
An admin in your organization may have turned that part off to keep the menus simple. Open Settings → Features and see if it's there to tick. Nothing is deleted when a part is off.
- 3
Not there either? Ask Yahiv
If it isn't in Settings → Features at all, your account doesn't have that part yet. Contact Yahiv and tell us what you're looking for — we can add it to your account. Everything comes back exactly as it was if you had it before.
Tips
- If you opened a link and saw “That part of Yahiv isn't included in your account”, the link goes to a part your account doesn't have.
- Donor pages of a part your account doesn't have (for example the kiosk or the ticket shop) show “not found”.
If something isn't working
It was there yesterday and now it's gone.
Either an admin in your organization turned it off (Settings → Features), or it was taken off your account. Nothing was deleted — contact Yahiv if you need it back.